The Teapot Shoppe Blog

Due to the high volume of orders we’ve received over the past three months, our Customer Service Department has been overwhelmed with phone calls.  We appreciate your patience and want to take this moment to reassure you that your business is important to us.  As an effort to improve our customer service, we are working hard to ensure a speedier response time to your questions and concerns.   Within 48 hours of an order being placed, our Customer Service Representative will contact you if an item is discontinued.  At this time you will be given the opportunity to order a replacement or cancel your order.  Also, if you need assistance in placing an order, or checking on the status of an order, please give us a call at 1-866-380-0815.

This entry was posted on Friday, March 30th, 2007 at 2:43 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.